Quadruple Room City View
- 2 Single beds
- Shower
- Heating
- Air conditioning
Hotel · Madrid · Community of Madrid
Petit Palace Triball
A 3-star stay on Gran Via in central Madrid, with praise for its location, helpful staff, and family-friendly rooms.
- 5-minute walk from Gran Via
- 24-hour reception and English-speaking staff
- Pets allowed
8.5
Great
2983 reviews
Booking.com 8.5 · 2983 reviews
About
Petit Palace Triball
Petit Palace Triball sits at the corner of Gran Via, Madrid's main thoroughfare, placing you within easy reach of the city's key sights. The hotel offers a range of practical amenities, including free Wi-Fi, a 24-hour reception, and a paid airport shuttle, along with a business centre for those mixing work with leisure.
Rooms are soundproofed and come with air conditioning, heating, and flat-screen TVs. Quadruple options with two single beds suit families, and the property also provides cots and babysitting services. A buffet breakfast is available, and guests can use the luggage storage after checkout.
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
In brief
What works, what to weigh
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Strengths
4 reasons to book- Prime location on Gran Via — A 5-minute walk from the main boulevard and close to metro stations, Puerta del Sol, Plaza Mayor, and Atocha, making it easy to explore central Madrid on foot.
- Helpful, English-speaking staff — Guests highlight a 24-hour front desk with staff who speak English and go out of their way — assisting with later checkouts, printing boarding passes, and storing luggage after check-out.
- Spacious, family-friendly rooms — Quadruple rooms with two single beds fit families of five, and guests note the beds are comfortable and the rooms are clean and modern.
- Good breakfast with healthy options — The buffet breakfast is described as varied and well organised, with a focus on diverse, healthy choices.
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Worth weighing
3 to weigh- Rooms and cleanliness rated lower — This category scores 6 out of 10, lower than the overall rating, suggesting some guests may find the room condition or upkeep below expectations for the price.
- Price point above average — With rates from 235 GBP per night, this is a premium for a 3-star property, and the 'Price and service' category scores 7, implying value is not a standout.
- Limited on-site parking — There is no dedicated parking, and only a few free spots in front of the hotel, which are first-come, first-served. Nearby parking costs €20–25 per night.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Double Room Terrace Annex
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Double or Twin Room
- 1 Double bed
- Shower
- Heating
- Air conditioning
Quadruple Room
- 1 Double bed
- Shower
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Wi-Fi
- 24-hour reception
- Lift
- No smoking on site
- Luggage storage
- Safe deposit box
Dining
- Welcome drink
- Electric kettle
Services
- Paid airport shuttle
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Housekeeping
- Business centre
- Fax/Photocopying
- Babysitting/Child services
- Cots
Room amenities
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Flat-screen TV
- Free toiletries
- Ironing facilities
- AM/FM alarm clock
- Parquet floor
Accessibility
- Rooms/ Facilities for disabled
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.5/10 from 2,983 reviews
Booking.com · 8.5 · 2983 reviews
8.5Verified guest“The staff were exceptionally friendly, which was a big help as I don't speak much Spanish. They were happy to arrange a later checkout when I needed one.”
8.5Verified guest“The location was fantastic. There are a few reserved parking spots right in front of the hotel — I got lucky and parked for free, whereas typical parking in Madrid costs €20–25 a night. The bathroom was large, new, and spotless, and the bed was very comfortable.”
8.5Verified guest“Right in the middle of Gran Via, so the location was excellent. The breakfast buffet had plenty of choice and the staff were polite and helpful.”
8.5Verified guest“Our room was huge — perfect for five of us. Comfortable beds, modern decor, and clean. The location was amazing, with everything in central Madrid walkable and a metro station close by.”
8.5Verified guest“The staff spoke English and were at the front desk around the clock.”
8.5Verified guest“Very handy for metro stations, Puerta del Sol, Plaza Mayor, and Atocha. The staff were really helpful and having internet access was a big plus.”
04 — Location
Getting around Madrid
The property sits in Madrid.
Gran Via: Madrid's main shopping and entertainment street is a 5-minute walk away, lined with shops, restaurants, and theatres.
Puerta del Sol: The city's bustling central square is within easy walking distance, along with Plaza Mayor and the Atocha area.
Gonzalo Jimenez De Quesada, 2 (Esquina Gran Via, 32), Madrid, Community of Madrid, 28004, Spain
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Allowed
- Property
- 64 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 23:59, and check-out is until 12:00.
Is parking available at the hotel?
The hotel does not have a dedicated car park, but there are a few free spots on the street in front, on a first-come, first-served basis. Paid parking nearby costs around €20–25 per night.
Does the hotel offer an airport shuttle?
Yes, a paid airport shuttle is available. We recommend confirming the details and schedule directly with the hotel.
Are pets allowed at Petit Palace Triball?
Yes, pets are allowed and pet amenities are available on site.
Is breakfast included in the room rate?
The hotel offers a buffet breakfast, but it is not mentioned as included in the price. Check your booking details or ask the hotel directly.
The bottom line
Petit Palace Triball earns its high rating with a standout location and service that guests consistently praise. It's a solid choice for families and travellers who want to be in the heart of Madrid — just be aware of the price and the basic room finish.
8.5A dependable central pick, if you value location over luxury.
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